What happens if the tenant left non-garden rubbish as well (furniture, bags, general waste)?

We handle green waste as part of every clearance. If there is also household rubbish, broken furniture, or general waste in the garden, we can remove it on the same visit but it is quoted separately since non-green waste goes to a different disposal route. Send photos and we will include both in the estimate.

Can I deduct garden clearance costs from the tenant's deposit?

Yes, if the tenancy agreement includes a garden maintenance clause and you have dated photos from the start-of-tenancy inventory showing the garden in better condition. You will also need a professional invoice showing what was done and what it cost.

Do you provide before and after photos I can use for deposit evidence?

Yes. We take dated photos before and after every end-of-tenancy job as standard. These are sent to you on the day and are formatted to support a deposit deduction claim if needed. Combined with your inventory photos and our invoice, that gives you the complete evidence set.

Do I need to be at the property?

No. As long as we have access to the garden, the team can complete the job independently. We confirm all details and send photos when the work is done.

Is it worth getting the garden done between tenancies or should I wait?

Getting it done between tenancies is almost always better. A presentable garden improves viewings, justifies rent, and sets a clear standard for the incoming tenant. Waiting means the next clearance will be bigger and more expensive.

Do you work with letting agents directly?

Yes. We work with several agents across South East London on both one-off clearances and regular maintenance schedules. We can invoice the agent or the landlord directly, whichever is simpler.